System Administrator - IT Administrator

Company Name:
Wipro

About Company: 
Wipro is a leading global IT Services & Consulting company, providing technology solutions and consulting services across multiple industries.

Job Role: 
Administrator / System Administrator / Engineer

Location:
Mumbai

Job Responsibility:

Resolve and manage client software, hardware, and network issues as per service requests and SLAs.

Respond to tickets, perform root cause analysis, and provide timely solutions.

Install, configure, and maintain software/hardware and monitor client infrastructure.

Track ticket resolution, coordinate with on-site teams, and ensure client satisfaction.

Maintain backups and review logs to ensure quality solutions.

Qualification:

UG: B.Tech/B.E. in Any Specialization

PG: Any Postgraduate

Skills:
Desktop Support, End User Support, ITIL, Root Cause Analysis, Project Management, Operations Management, Team Management, Problem Management, Change Management, Process Management, ServiceNow, ITSM, Incident Management, SLA Management

Salary: Not Disclosed

Other Details:
Full Time, Permanent, 1–6 years experience, 50+ applicants